We have customers all over the world!
"To my amazement, I received my order today (clear across the country, to my Island only reachable by boat) the same week that I placed my order! Wow - and thank you!"

Shipping Information

The goal is to keep your shipping cost as low as possible. It doesn't seem right to be charged a high shipping fee if all you want is one spool of thread. Packing and shipping is normally done Monday through Friday.

Below are the standard shipping methods. If you would like your purchases shipped differently (Fed Ex, Express Mail, UPS, etc...) please contact us and we'll be happy to arrange it for you.

Shipping is calculated in the shopping cart as items are added.

Shipping to a different address: In the shopping cart you have the option of shipping to an address different than the billing address, eg. purchasing a gift for someone. If you would like the invoice mailed to your billing address, please include a little note in the comments section of the shopping cart and the receipt will be mailed separately.

*Please note if your shipment arrives damaged, keep all the packaging and contents and notify us as soon as possible.

Domestic (US) Orders

Shipping is via First Class Mail (up to 13oz.) or Priority mail. Shipping charges are calculated in the shopping cart once you select the state. You will be able to review the shipping charges before you check out.

Orders are normally shipped same or next day. Shipping is via First-class mail for which there is a minimum charge of $1.80 or Priority mail with a minimum charge of $5.80.

As per the US Post Office - First Class Mail delivers between 1 - 3 days; and Priority Mail delivers between 1 - 3 days, usually on the 2nd day. We can not guarantee delivery times.

Canadian Orders

Shipping is via First Class; and is calculated in the shopping cart. You can select and review the shipping charges before you check out.

A customs form is included with all international packages. The total value of the contents is declared. Any taxes, duties, customs, extra postage etc. incurred on receipt is the responsibility of the customer.

International Orders

Shipping is via First Class; and will be calculated in the shopping cart. You will be able to select and review the shipping charges before you check out.

All international orders are F.O.B. This means once we have mailed the package it is no longer our responsibility. We will not replace orders which do not reach their destination. If you think your order is late in arriving please make enquiries at your local post office and/or customs.

If you live in a country that does not have Zip, or Postal Codes (Like Ireland), then enter xxxxxx in the shopping cart when asked for your Postal Code.

A customs form is always included with all international packages. The total value of the contents is declared. Any taxes, duties, customs, extra postage etc. incurred on receipt is the responsibility of the customer.

If you have any questions regarding shipping, please contact us and we'll be happy to assist.

Rose Rushbrooke
Artist